Last updated: 8 May 2026
We collect information you provide directly, including: • Name and email address when you register • Payment information processed securely through Stripe • Videos and content you upload for editing • Communications with our team We also automatically collect usage data such as IP address, browser type, pages visited, and interaction patterns.
We use your information to: • Provide and improve the video editing Service • Process payments and manage subscriptions • Send order updates and important notifications • Analyse usage patterns and optimise performance • Comply with legal obligations We never sell your personal information to third parties.
Your data is stored on secure servers using industry-standard encryption. Video files are stored using AWS S3 with encryption at rest and in transit. Data may be processed in different geographic regions. By using the Service, you consent to this transfer.
We only share your information with: • Payment processors (Stripe) to handle transactions • Cloud infrastructure providers (AWS) for data storage • Analytics services (Google Analytics) to understand usage We may also disclose information when required by law.
We use essential cookies for authentication and session management. We also use analytics cookies (Google Analytics) to understand how the Service is used. You can manage cookie preferences through your browser settings.
You have the right to: • Access your personal data • Correct inaccurate information • Request deletion of your data • Export your data in a portable format • Withdraw consent for data processing • Object to automated decision-making To exercise these rights, contact us at [email protected].
We retain your account data for as long as your account is active. Video files are retained for 90 days after order completion. After account deletion, we remove your personal data within 30 days.
We implement industry-standard security measures including encryption (TLS/SSL), secure authentication, access controls, and regular security audits.
The Service is not intended for users under 16 years of age. We do not knowingly collect personal information from children.
We may update this Privacy Policy periodically. Material changes will be communicated via email or through a notice on the Service.
For privacy-related questions or to exercise your rights, contact us at: Email: [email protected] Or visit our Contact page.
© 2026 Cimora AI. All rights reserved.